An auto attendant acts like a virtual assistant and greets callers and directs them to the right person or department by simply pressing a button. (For example: For Sales, press 1; For Support, press 2.)

Included in Premium Plan. Other plans: $14.99/mo

Control your features and phone's functionality through Cellulax's easy-to-use admin Web portal - add, change or remove users, enable and disable features, manage contacts, access call logs, and much more.

Redirect incoming calls to another number, voicemail, or block the call all together. Call Forwarding categories include All Calls, When Busy, Do Not Disturb, No Answer, Selective Forwarding, and When Out of Service.

When a line goes unanswered or is currently in use, the call is automatically routed to another user/phone in your calling group.

Caller ID displays the name and phone number of the person calling you.

Provides the time and telephone number of the last received call; and also allows you to place a call back to that calling party.

Transfer calls to another telephone number (landline or cell phone), extension, or voicemail.

Receive and answer another call while you are already on the phone with another caller.

Make a call that includes up to five people. On-demand conferencing for bigger parties is available. See enhanced features for details.

Record all conversations or a percentage of calls. You choose your call recording options.

Pickup a call from any location within that call group. For instance, if you are in another room and you hear the phone ringing, you can pick it up from another phone.

Allows users within your company to call other users within the same company by dialing a 4-digit extension.

Your office doesn’t have to be restricted to your main place of business. This powerful feature allows your employees to receive calls anywhere, anytime and from any device.

Enables you to monitor and have hands-free, two-way communication with callers (e.g., broadcast emergency tones, page specific facility locations, and initiate prerecorded emergency announcements).

Provides background music for callers placed on hold.

Program up to 108 frequently called phone numbers.

Assign specific criteria for how incoming calls are delegated. For example, if you have call centers on the East and West coasts, you can have calls transferred to the East coast location until the West coast location opens.

Each line has its own voicemail box that allows callers to leave a message if the phone goes unanswered or is busy.

Choose to receive voicemail messages as an email attachment via an audio file (.wav).

An auto attendant acts like a virtual assistant and greets callers and directs them to the right person or department by simply pressing a button. (For example: For Sales, press 1; For Support, press 2.)

Included in Premium Plan. Other plans: $14.99/mo

Handle hundreds of calls, and route them to the appropriately skilled agent — regardless of location. Functions include: call logging, call monitoring, intelligent routing and distribution, web-based agent and supervisor clients, and comprehensive reporting.

For pricing, please call 800-900-5474.

Allows authorized users to monitor calls from the office or remotely. Listen to call in progress without interrupting the call, whisper (provide advise without being heard by the outside person), or barge into the call either announced or unannounced.

Part of Call Center Suite. For pricing, please call 800-900-5474.

Enables users to make and accept telephone calls and change telephone settings from within Microsoft Outlook, Internet Explorer, or Firefox.

 

$4.99/mo per user

Record all conversations or a percentage of calls. You choose your call recording options.

 

Included in Premium Plan. Other plans: $4.99/mo

Communicate quickly, easily, and without the added expense of traveling. Depending on your needs, choose from a variety of conference call solutions from basic audio to a comprehensive collaborative platform that combines audio, video, document sharing, and reporting.

 

For pricing, please call 800-900-5474.

Seamlessly connects calls and conversations to customer data in your CRM system (including Salesforce, SugarCRM, ACT! and Microsoft Lync.) to help manage day-to-day business activities.

 

For pricing, please call 800-900-5474.

With Cellulax vFax you can quickly and easily send and receive faxes from anywhere you have Internet access - either directly from your email, through the vFax online Web Portal, or even a traditional fax machine (Fax Bridge required).

 

$28.99/month per line (router included)

When a line goes unanswered or is currently in use, the call is automatically routed to another user/phone; or choose to ring multiple phones at the same time.

 

Included in Premium Plan. Other plans: $14.99/mo

Have a local presence for your business using international and toll-free numbers from over 75 countries.

 

Rates vary by country.

Have local presence in any market by subscribing to a local telephone number in any area code.

 

$2.99/mo

Make, receive, and manage calls exactly as you would on your office phone, but from the convenience of your smartphone. Conduct business from anywhere, update personal settings, and stay connected without missing a call.

 

Download Apps Now

Make it easier for customers to contact you with a toll-free number. Vanity numbers also available.

 

$3.99/mo; per min rates apply

This standalone voicemail box may be used to collect general information that can be shared by multiple people in the office.

 

$12.99/mo